When you add the product to your cart and go to checkout - the estimated shipping time, delivery method and costs will be displayed.
This product is over 150 lbs and can't ship with a common mail carrier like FedEx or USPS. It must ship with a freight carrier like R&L Carriers or UPS Freight and be specially packaged and palletized. Freight carriers don't guarantee delivery dates and the cheap low rated ones have transit times over a month.
We do our best to get you the product fast and safe by paying for some extras. We only contract the highest rated freight companies with the fastest transit times (3 - 5 business days most cases). Plus, most companies don't pay extra for these things like we do: freight insurance, appointment setting with phone call before delivery, and a lift gate at delivery. Without a ligt gate, you would have to physically take the shipment off the back of an 18 wheeler truck. In our case, the driver will move the shipment with his pallet jack, take it down off the truck with the lift gate, and leave it curbside as close to the property as he can. (over $500 value)
Most products ship within the estimated ship time. Once the shipping company picks up the shipment from the factory we'll email you the tracking information. All shipping/delivery questions can be emailed to email@example.com to create a support ticket. If you need inside delivery / assembly or any other special request, you can contact the same email.